Refund/Return Policy
Thank you for shopping at iBricks, operated by Alynn Technologies Private Limited. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience. This Refund Policy outlines the terms and conditions under which refunds are provided for purchases made on our website www.ibricks.io. Please read this policy carefully before making a purchase.
1. Returns/Refunds:
• Once an item is sold, we regret to inform you that returns and refunds are not available. We encourage customers to carefully review their orders before confirming the purchase.
2. Order Cancellation:
• Orders can be cancelled within 3 hours of placement. For any support, please contact our customer support team through the following channels:
• Email: support@ibricks.io
• Whatsapp: 9619864555
• After the 3-hour window, orders cannot be cancelled.
3. Contact Information:
• Email: support@ibricks.io
• Whatsapp: 9619864555
4. Cash on Delivery (COD):
• Please note that Cash on Delivery (COD) is not available as a payment option.
5. Refund Process:
• In the rare event of a technical error or payment processing issue resulting in an overcharge, our team will promptly investigate and process the refund if deemed necessary. The refund will be initiated through the original payment method.
6. Damaged or Defective Items:
• If you receive a damaged or defective item, please refer our warranty policy.
7. Changes to this Policy:
• Alynn Technologies Private Limited reserves the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on the website.
By making a purchase on www.ibricks.io, you acknowledge and agree to the terms outlined in this Refund Policy.
If you have any questions or concerns regarding this policy, please contact us at support@ibricks.io or Whatsapp on 9619864555.
Thank you for choosing iBricks for your online shopping needs!
Sincerely, Alynn Technologies Private Limited iBricks Customer Support
Effective Date: 19th September 2023